Using ServiceNow to Improve Digital Workflows and Reduce Costs
Developed in Santa Clara, California, ServiceNow is a software company that focuses on building a cloud computing platform for businesses. The platform helps companies manage digital workflows and enterprise operations.
Platform as a service (SaaS)
Using ServiceNow’s Platform-as-a-Service (PaaS) is a great way to streamline and automate processes. It also gives businesses more control over how data is accessed, as well as providing better security. As a result, a company can spend less time on tedious, manual tasks and more on critical, high-value activities.
Aside from its PaaS offering, ServiceNow offers a range of other services. For example, it allows users to create custom applications, based on their business needs. It also provides a scalable and flexible cloud infrastructure. This helps companies manage resources, as well as improve department efficiency.
The ServiceNow platform is composed of modules. Each module can be used to improve user experiences. They include modules for a range of functional areas, such as billing, reporting, and user alerts. These modules link to other pages and allow users to select the modules they need.
IT asset management suite
Using ServiceNow IT asset management suite, businesses can get real time information on their IT assets. It helps to reduce costs and risks associated with asset management. It can also help companies to see how well their assets are performing.
The IT asset management suite includes several applications and plug-ins. These applications provide a graphic view of the status of IT assets, as well as detailed comments. They can be customised to suit different needs. The service can be used on premise or in the cloud.
The ServiceNow IT asset management suite offers prescriptive features and powerful platform capabilities. These include the ability to automate the entire IT asset lifecycle. It also helps to optimize asset management spend.
ServiceNow provides a single bird eye view of the status of IT assets, including the financial, contractual, and physical aspects of them. It also gives users the capability to validate assets and configure quick start tests.
Ticketing tool
Using a quality ticketing system can save your IT department a lot of time and money. The best ones are easy to use, offer good customer service, and have a variety of useful features.
ServiceNow Ticketing is a cloud-based service that helps you manage all your tickets, both internal and external. It also allows you to keep track of how your tickets are progressing and how many are outstanding. You can choose to display them on your website, monitor the status of the tickets, and even reply to comments on the tickets.
ServiceNow has been around for almost two decades. It’s a leading enterprise software provider. It has been transforming the way that businesses do business with its innovative and scalable technology. It’s designed to work with a wide variety of networks and code bases.
Offline mode
Using the ServiceNow offline mode allows users to work in a secure manner, even without an Internet connection. The service lets users access their applications, edit, create and delete records, as well as submit actions, without having to be connected to a web browser.
However, a user cannot view and access cases in the Case Manager. Also, certain actions are disabled in the user interface when in offline mode. For example, if you select a table, you can only see information about that table.
When you are in offline mode, you must download and synchronize your cache. Once you download your cache, it will be cached on your device for 48 hours. After this period, the data stored in the cache will be lost.
When you have downloaded your cache, you can now work on your tasks and make changes on your mobile device. The change remains marked until the device synchronizes with your server.
HTML sanitizer
Using the HTML Sanitizer, you can clean up your HTML code to make it secure against script attacks. Whether you’re dealing with untrusted HTML in the cloud or on your own desktop, the ServiceNow HTML sanitizer is there to protect you from the inside out. Using this tool, you can ensure that the content on your site is free from unauthorized tags, translations, and table tags.
The HTML Sanitizer has a few tricks up its sleeve. For example, it offers a “HTMLSanitizerConfig” script that will help you write your own custom inclusion list. The API also supports safe rendering of potentially untrusted HTML, which is particularly useful for web applications that need to work with unsanitized HTML on the client side.
The best part of the Sanitizer is that it does most of the heavy lifting for you. The process consists of parsing the content in an article, finding the appropriate elements, and updating the record.
