Hi there,
If you are curious to learn about the basics of ServiceNow or you are already working with the tool but need a refreshment, this is the course for you.
Why this one?
- This course is complete, it has information about all the ServiceNow topics.
- Duration is perfect – not too fast, not too boring.
- Built from a real use case
- Includes theory lectures and demonstrations for the same
- Quizzes and assignments at the end of each section.
- Engaging instructor (that’s me) ready to answer your questions.
When to purchase this course?
- You are starting your IT career
- You need a refreshment.
- You want to explore a new platform
- Rainy outside?!
ServiceNow is rapidly growing and expanding its network, don’t be left behind and start learning SNOW.
Course Features
- Lectures 73
- Quizzes 0
- Duration 3 hours
- Skill level All levels
- Language English
- Students 3277
- Certificate Yes
- Assessments Yes
-
Course Overview
-
Introduction to ServiceNow
-
ServiceNow - User Interface
-
Application Management
- Intro – Application Management
- About Tables
- Creating a Table
- About Forms
- Configuring Forms Design
- Configuring Form Layout
- Configuring Related Lists and Views
- About Lists
- Editing the Lists View
- Working with Filters
- About Application Development
- Creating a Custom Application using Application Studio Demo
- Application Settings
- Configuring and Managing Applications Quiz
- Summary – Application Management
-
Managing Users and Groups
-
Form Activities
-
SLA - Service Level Agreement
-
Access Control Lists
-
Service Catalog
-
Reporting , Dashboards and Widgets
-
Knowledge Management
-
Summary and Closure
