Getting Started With ServiceNow
Using a cloud-based platform, like ServiceNow, helps companies manage their enterprise operations. It also helps them automate tasks and manage their IT needs and requirements. It can also help them prioritize threats based on their severity and impact on the organization.
Create a personal developer instance
Creating a Personal Developer Instance (PDI) in ServiceNow is a great way to explore the platform’s capabilities. This sandbox allows developers to create and test apps, scripts, and plugins. However, this type of instance is not designed for installation of ServiceNow Store applications.
Luckily, ServiceNow offers free instances for developers. This means that you can test out the system without affecting your production systems. This is a great way to learn more about ServiceNow and improve your skills.
You can request a new PDI for yourself, or you can use the one you already have. You will need to provide your ServiceNow ID and password to get started. You can also choose to be a security administrator. You may need to wait for a few minutes while your instance is created.
Manage your IT needs and requirements
Using ServiceNow, companies can improve productivity, streamline operations, and future proof IT. This cloud-based software platform is a single system of record that connects people and systems, enabling companies to achieve their business goals and objectives. With the right tools, modern businesses can boost productivity, maximize ROI, and enhance the customer experience.
The service-oriented software suite includes applications to manage projects, schedule resources, create a project portfolio, integrate and deploy assets, and more. This platform also includes a robust dashboard to visualize all aspects of an organization’s IT operations. It is also integrated with cloud-based asset management software and preferred monitoring tools.
The platform is capable of handling common requests, automating changes, and providing a variety of mobile and web options. It also features a user-friendly walk-up experience that streamlines face-to-face support requests.
Help prioritize threats based on their severity and impact on the organization
Managing security incidents and vulnerabilities is essential, and ServiceNow helps prioritize threats based on their severity and impact on the organization. The platform has a number of applications that allow you to automate workflows, integrate with SIEM tools, and monitor threats. It also provides insights to help you respond to incidents more effectively.
The ServiceNow Threat Intelligence application allows you to analyze targeted campaigns and identify threats posed by state actors. It also allows you to enrich your data, and reports results directly to your security incidents. It also lets you receive community-sourced observables.
The Security Incident Response application automatically creates prioritized security incidents. It also manages the life cycle of these incidents, enabling you to understand the trends and bottlenecks. The platform also includes a custom report to track the status of your security posture over time.
Automate simple or complex tasks on remote servers
Using ServiceNow Orchestration you can automate simple or complex tasks on remote servers or applications. This can help reduce the time spent on repetitive or error prone tasks. Whether it is a single-server or multi-system environment, ServiceNow Orchestration is a powerful tool to manage IT processes.
Automation can be useful in situations where speed is critical or accuracy is needed. For example, network configuration checks can compare simple configuration snippets or identify discrepancies.
The process of creating an automation can be challenging. You need to think about the scenario from multiple angles. This can help you generate better results. A key factor in writing automation is identifying criteria. You can use a scripting language or develop an artifact in an API.
Developing an automation can be costly, however. In order to make the most of the investment, it’s a good idea to have a calculator to help you track the ROI of automated tasks.
Get started
Getting started with ServiceNow is a process that requires some prior knowledge. Thankfully, there are many resources available to assist you. In addition, you will also need to have a clear understanding of the capabilities of the platform.
One of the most notable features of ServiceNow is its ability to automate tasks on remote servers. For instance, the system can manage Microsoft Exchange mail servers. Using ServiceNow to automate these processes is a great way to improve the workflow of your business.
ServiceNow supports several APIs that can help you in your development efforts. These include Scripted, REST, and WSDL APIs. Using the right APIs can ensure that you stay in line with the ServiceNow design guidelines.
As far as the most important part of the whole process goes, you will need to choose the right partner. This is a big decision, and you need to make sure that your chosen partner understands the system.
